Skip to content

Your account

Your TEC ID profile holds the small set of details we need to run your account: your email, your name, optionally a company and billing address, and your phone number if you'd like one on file.

This page covers how to manage all of it.

Where to find it

Sign in at id.tec.design, then click your avatar or initials in the top-right and choose Your account.

[Screenshot: Account menu open in top-right]

Profile details

You can edit these any time:

  • Name — how you'd like us to address you in emails and on invoices.
  • Company — optional, but recommended if you're buying for a business. Shows up on tax invoices.
  • Billing address — required if your country charges sales tax, VAT, or GST. Our payment processor needs it to calculate the right tax and produce a compliant invoice.
  • Phone number — optional. We only use it for urgent account-recovery contact, never for marketing.

Changes save automatically when you tab out of a field.

[Screenshot: Profile form filled in]

Why do you need my address?

Our payment processor, Lemon Squeezy, is the merchant of record for your purchase. That means they handle tax collection and reporting on our behalf. Your address determines the correct tax rate and shows up on your invoice. It's not used for shipping (there's nothing to ship), and we don't share it with anyone else.

More on this in Billing & invoices.

Changing your email

Your email is the key to your TEC ID — it's how you sign in, and it's where all your magic links go. Because of that, you can't change it directly in the dashboard. We do it for you, by hand, after a brief verification.

To change your email:

  1. Email support@tec.design from your current TEC ID email.
  2. Tell us the new email you'd like to use.
  3. We'll send a confirmation link to both addresses to verify they're both yours.
  4. Once you click both links, the change is live. Your licenses and purchase history come with you.

The whole thing usually takes under a business day. If your old email no longer works, see Troubleshooting.

Closing your account

If you'd like to delete your TEC ID, you can do it from the Danger zone at the bottom of Your account.

What gets deleted

  • Your profile (name, address, phone)
  • Your sign-in records and active session
  • The link between you and the email address

What we keep

We're legally required to retain some records:

  • Purchase records and invoices are retained for the period our tax authority requires (typically 7 years). Your name and address remain on those invoices because that's what makes them valid invoices.
  • License keys become inactive but remain in our database, so we can resolve disputes or refunds.

What this means in practice

  • Your active licenses stop working at the next time the app checks in with TEC ID (within 24 hours for most apps).
  • We can't undo the deletion. If you want back in, you'd start a new TEC ID, and we'd have to manually re-attach any non-refunded purchases.

If you want to come back later or just take a break, you don't need to delete the account — just stop using it. Nothing happens automatically.

[Screenshot: Danger zone with Delete account button]

Signing out

In the top-right menu, choose Sign out. This ends your browser session on this device only. The apps on your computers keep working — signing out of the web portal doesn't deactivate anything.

If you want to sign out everywhere (for example, you used a public computer and forgot to log out), email support@tec.design and we'll force-expire every session for you.

Two questions we get a lot

"I never set a password — is my account secure?"

Yes. Because we use one-time magic links, there's no password to steal. To sign in as you, someone would need ongoing access to your email inbox. Use a strong password on your email account, and consider turning on two-factor authentication there. That's the single best thing you can do.

"Why don't you offer password sign-in?"

Magic-link sign-in skips the entire category of password-leak risk. We may add passkeys (your fingerprint or device PIN) as a faster sign-in option down the road, but classic passwords aren't in the plan.